CONTACT CENTRE OUTSOURCING
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Outsource
your
call centre
today.
The Affinity Specialists
Keen to join
our crew?
CUSTOMER SERVICES
SALES & CLIENT RETENTION
SCALE WHILE OUR TEAM DRIVES YOUR REVENUE
AND CUSTOMER SATISFACTION
KEEP DOING WHAT YOU DO BEST
MANAGING AND BUILDING THE BEST SPECIALIZED CALL CENTRE
IS ALL WE DO. 100% OF THE TIME SINCE 2013
CONVERT MORE CLIENTS
GENERATE MORE REVENUE
RETAINING CLIENTS CAN DELIVER UP 65% MORE BOTTOMLINE PROFIT VERSUS CHASING
GROSS ACQUISITION AT HIGHER RISK
EXTRACT MORE VALUE - UPSELL
WE CRAFT WHITE-LABELLED VALUE ADDING PRODUCTS THAT COMPLIMENT YOUR CUSTOMER BASE AND PRODUCTS INCREASING ARPU'S AND MAKING A DIFFERENCE TO CUSTOMERS
NO MORE STAFF
MANAGEMENT GRIND
SCALE UP OR DOWN, IT'S QUICKER AND MORE FLEXIBLE WITHOUT YOU OWNING THE HR HEADACHES MANAGING NON-CORE GROUPS OF PEOPLE
Outsourcing is more than an agent's salary.
True operating costs for a
contact centre are almost double.
CLICK HERE FOR OUTSOURCING ENQUIRIES
THROUGH COLLABORATION WE CAN ATTAIN RETENTION RATES MORE THAN DOUBLE
THAT OF YOUR IN-HOUSE CONTACT CENTRE
EC3
Awards
Blog
Careers
Gallery
Share your views
Outsourcing
Customer Experience
Solutions
South Africa
AVM
Webchat
Surveys
Directions