Taking you to the next level
your Outsource partners
Outsource
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Keen to
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CUSTOMER SERVICES
BACK-OFFICE
SALES & CLIENT RETENTION
SCALE WHILE OUR TEAM DRIVES YOUR REVENUE
AND CUSTOMER SATISFACTION
AND CUSTOMER SATISFACTION
KEEP DOING WHAT YOU DO BEST
MANAGING AND BUILDING THE BEST SPECIALIZED CALL CENTRE
IS ALL WE DO. 100% OF THE TIME SINCE 2013
IS ALL WE DO. 100% OF THE TIME SINCE 2013
CONVERT MORE CLIENTS
GENERATE MORE REVENUE
RETAINING CLIENTS CAN DELIVER UP 65% MORE BOTTOMLINE PROFIT
VERSUS CHASING GROSS ACQUISITION AT HIGHER RISK
VERSUS CHASING GROSS ACQUISITION AT HIGHER RISK
EXTRACT MORE VALUE - UPSELL
WE CRAFT WHITE-LABELLED VALUE ADDING PRODUCTS THAT COMPLIMENT YOUR CUSTOMER BASE AND PRODUCTS INCREASING ARPU'S AND MAKING A DIFFERENCE TO CUSTOMERS
NO MORE STAFF
MANAGEMENT GRIND
SCALE UP OR DOWN, IT'S QUICKER AND MORE FLEXIBLE WITHOUT YOU OWNING THE HR HEADACHES MANAGING NON-CORE GROUPS OF PEOPLE
Outsourcing is more than an agent's salary.
True operating costs for a
contact centre are almost double.
THROUGH COLLABORATION WE CAN ATTAIN RETENTION RATES MORE THAN DOUBLE
THAT OF YOUR IN-HOUSE CONTACT CENTRE
Soft on our people. Tough on our standards.
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