Outsource

your

call centre

today.

The Affinity Specialists

Keen to join

our crew?

CUSTOMER SERVICES
​

​SALES & CLIENT RETENTION 

SCALE WHILE OUR TEAM DRIVES YOUR REVENUE
AND CUSTOMER SATISFACTION

KEEP DOING WHAT ​YOU DO BEST

MANAGING AND BUILDING THE BEST SPECIALIZED CALL CENTRE
IS ALL WE DO.  ​100% OF THE TIME SINCE 2013

CONVERT MORE CLIENTS

GENERATE MORE  REVENUE

RETAINING CLIENTS CAN DELIVER UP 65% MORE BOTTOMLINE PROFIT VERSUS CHASING 
​GROSS ACQUISITION AT HIGHER RISK

EXTRACT MORE VALUE - UPSELL

WE CRAFT WHITE-LABELLED VALUE ADDING PRODUCTS THAT COMPLIMENT YOUR CUSTOMER BASE AND PRODUCTS INCREASING ARPU'S AND MAKING A DIFFERENCE TO CUSTOMERS

NO MORE STAFF

​ MANAGEMENT GRIND

SCALE UP OR DOWN, IT'S QUICKER AND MORE FLEXIBLE WITHOUT YOU OWNING THE HR HEADACHES  MANAGING NON-CORE GROUPS OF PEOPLE

Outsourcing is more than an agent's  salary.

True operating costs for a
​
contact centre are almost double.


THROUGH COLLABORATION WE CAN ATTAIN RETENTION RATES MORE THAN DOUBLE
​THAT OF YOUR IN-HOUSE CONTACT CENTRE