your contact centre
Outsourcing specialist
Outsource
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Keen to
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CUSTOMER SERVICES
BACK-OFFICE
SALES & CLIENT RETENTION
SCALE YOUR BUSINESS, WHILE OUR TEAM DRIVES
YOUR REVENUE & CUSTOMER SATISFACTION
YOUR REVENUE & CUSTOMER SATISFACTION
KEEP DOING WHAT YOU DO BEST
MANAGING AND BUILDING THE BEST SPECIALIZED CALL CENTRE
IS ALL WE DO. 100% OF THE TIME SINCE 2013
IS ALL WE DO. 100% OF THE TIME SINCE 2013
CONVERT MORE CLIENTS
GENERATE MORE REVENUE
RETAINING CLIENTS CAN DELIVER UP 65% MORE BOTTOMLINE PROFIT
VERSUS CHASING GROSS ACQUISITION AT HIGHER RISK
VERSUS CHASING GROSS ACQUISITION AT HIGHER RISK
EXTRACT MORE VALUE - UPSELL
WE CRAFT WHITE-LABELLED VALUE ADDING PRODUCTS THAT COMPLIMENT
YOUR CUSTOMER BASE AND PRODUCTS INCREASING ARPU'S AND MAKING
A DIFFERENCE TO YOUR CUSTOMERS.
YOUR CUSTOMER BASE AND PRODUCTS INCREASING ARPU'S AND MAKING
A DIFFERENCE TO YOUR CUSTOMERS.
NO MORE STAFF
MANAGEMENT GRIND
SCALE UP OR DOWN, IT'S QUICKER AND MORE FLEXIBLE WITHOUT YOU OWNING THE HR HEADACHES MANAGING NON-CORE GROUPS OF PEOPLE
Outsourcing is more than an agent's salary.
True operating costs for a
contact centre are almost double.
THROUGH COLLABORATION WE CAN ATTAIN RETENTION
RATES MORE THAN DOUBLE THAT OF YOUR IN-HOUSE
CONTACT CENTRE
Soft on our people. Tough on our standards.
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