The World Already Decided. Three Times in a Row

At ContactCenterWorld.com — the Oscars of the BPO industry — EC3 didn't just compete against South African rivals. We stood on a global stage against operations from the US, Europe, Asia and beyond. And we won. Three times.

2020 - 2021 - 2022
Best Outsource Contact Center in the WORLD (<250 FTE)
& Best Use of Social Media in a Contact Center

​Awarded:  CERTIFIED WORLD CLASS. (3 consecutive wins)
​*ContactCenterWorld.com

​WHAT  'CERTIFIED WORLD CLASS'  MEANS:
Of the thousands of contact centres competing globally, fewer than a handful have earned the 'Certified World Class' designation for three consecutive years. It means your quality, culture, innovation and results are consistently among the best on Earth.

WHAT THIS MEANS FOR YOU:
When you partner with EC3, you're not hoping for quality. You have proof of it — independently verified against the world's best.

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