Marketing to previous customers is a cost-effective approach to sales. A 2013 study found that 70% of businesses reported that customer retention is less expensive than customer acquisition. Further data suggests that businesses spend seven times more acquiring a new customer than retaining one.
As an affiliate, we are very satisfied with retentions of our lost players. Before, we used our in-house team, but Ec3 much better and approximately 4 times better. Bene grazie amici! Massimo R : Head of CRM
How we operate
There are different ways of engaging with outsourcers, and much depends on your intended outcome. Below, please complete a quick onboarding form to facilitate us understanding what you require, and how we can tailor make a solution for you.
After contact is made, a Mutual Non Disclosure Agreement will be emailed to you prior to a solution crafting proposal being submitted.
The Consumer Protection Act is an act which protects all customers whether you’re buying a cellphone or car, and is fully supported by Ec3. For more information on the Consumer Protection Act, visit www.dti.gov.za