On September 11th 2001, 341 firefighters perished in that infamous terrorist attack. Most of them knew they were on a one-way ticket when they entered the Trade Center buildings. The selfless commitment shown by thousands of support personnel has become a case study for bravery and motivation. But what flicked their self-preservation switches that day to continue on into the towering infernos?
Motivation comes from a myriad of places. A sense of duty, passion, love or even hate. The latter clearly induced the hijackers that fateful day.
Tapping into a team member’s psyche is crucial in understanding what triggers theirmotive into action. Unfortunately most managers approach this topic in a one-size-fits-all fashion. Assuming either it’s financial reward or recognition is a fatal flaw. It’s not all just about a carrot or a stick, but it is about finding the most appropriate way of lighting a fire under somebody.
When there is a deeply personal drive to either move towards a goal, or evenawayfrom an outcome, the need to mushpeople with whips or motivational videos becomes redundant. Unpacking what that is, can be the hardest part though. The reality is 95% of people in leadership positions don’t have the skill set to coach or even the inclination.
Time is actually never a factor because if you truly have a vested interest in making others successful, you’ll make the time.