Winning isn't everything, they say...

When we recently won our third consecutive EMEA and world double titles in Malta in November, we were fortunate to show that doing the right things consistently can reap dividends.

In such a competitive world, many organizations may pooh-pooh entering award events. the one at contactcenterworld.com is certainly the biggest and  most prestigious to win though.

Why do they do this? is it that we teach our children to no longer be competitive and everybody (like oprah winfrey) is getting something?

Do you believe it's right to celebrate mediocrity with our children or in the workplace?

We go in a different direction to "as long as they have fun and participate....that's all that matters"....

In the cutthroat world of outsourcing and sales, mediocrity just doesn't cut it. it certainly won't put food  on the table...because we eat what we kill. this is the world of sales, and if you're not closing, you're starving.

We don't want our people nor our partners to suffer and starve, hence why we work to keep everybody sharp and at their best - closing sales!

Being recognized for this consistence meant that we as a small South African bpo were awarded a new award called "certified world class". rare to be in this company it seems...but if you want to be the best, you need to go toe-to-toe against the best in the world. 

Be prepared to take some knocks - that's life. get up again and again...fight another day.

Don't settle for mediocity.